Privacy Policy

This Privacy Policy explains how XYZ Adult Family Home collects, uses, and protects information submitted through this website.

Information We Collect

When you contact us through the website enquiry form, we may collect your name, email address, phone number, subject, and message. You may also choose to share details about care needs, availability, family circumstances, or questions about our services.

How We Use Information

We use information submitted through the website to respond to enquiries, discuss care options, arrange visits, provide requested information, and communicate with families or prospective residents.

Health and Sensitive Information

Please avoid sending urgent medical information, emergency requests, Social Security numbers, financial information, or other highly sensitive details through the website form. If you have an urgent care or medical concern, please call us directly or contact emergency services as appropriate.

Service Providers

This website may use trusted service providers, including EmailJS, to help deliver enquiry messages. These providers may process form information only as needed to operate the website and deliver messages to us.

Information Sharing

We do not sell personal information submitted through this website. We may share information only when needed to respond to your enquiry, operate the website, comply with legal obligations, protect safety, or work with service providers who support website communication.

Data Security and Retention

We take reasonable steps to protect information submitted through this website. No online form or email system can be guaranteed completely secure. We keep enquiry information only for as long as reasonably needed to respond, manage records, and support legitimate business or legal needs.

Cookies and Analytics

This website may use basic technical cookies or hosting logs to operate, secure, and improve the site. If analytics or additional tracking tools are added later, this policy should be updated to describe those tools.

Your Choices

You may contact us to ask questions about information you submitted through the website, request an update, or ask that we delete enquiry information when we are no longer required to keep it.

Contact Us

If you have questions about this Privacy Policy or information submitted through this website, please contact us at enquiries@xyzafh.com or (360) 287-3916.